Archive for the 'QualityGal' Category

(QualityGal) The Differences Between Good Writers and Great Writers

Wednesday, October 8th, 2008

I have a lot of good writers on my writing team.  I won’t accept average writers, and bad writers make me cringe.  I do have a few really great writers, and I love them all to death.  My goal is to have a whole team full of great writers – either by recruiting those who are already great or molding my good writers into great ones.

But how can you tell the different between a good writer and a great writer?  There’s a writer’s joke about "the one who has the best editor" that has a bit of truth to it, but some writers are great on their own.

Here’s how you can tell the difference:

  • Good writers can research and write about a variety of subjects without sounding like complete idiots.  Great writers know what they’re good at, and they not only avoid sounding like an idiot, but they can come across as an authority because they write what they know.
  • Good writers know how to use proper spelling, grammar, and punctuation – errors are usually of the typo variety.  Great writers know how to use complex sentence structure that grabs attention and shows mastery of the English language.
  • Good writers compose factually accurate content.  Great writers compose content that is so interesting that even people who aren’t familiar with the subject will be drawn in.

I asked the folks on Twitter to weigh in on what makes a great writer.  And here’s what they said:

@cyandle ability to draw you into their article & keep u reading until the end; once  done u want more of their articles to read…

@joehall Great writers always use great pens! srsly, each great writer is great in their own way, some excel in areas that others fail…

@joshuasci PASSION about the topic.

@johnsantangelo A great writer has the ability to say nothing at all with a whole bunch of words, and also the ability to say so much with just a few words.

As a person who now manages a team of writers, I can add a few more things about what makes a writer great in my eyes, even if readers will never know this part.

Great writers follow directions. They ask questions if there’s something they don’t understand. 

Great writers are passionate and motivated.  They may do this for the money, as most good writers do, but they also do it because they love it.  And that shows in their writing.  

Great writers go the extra mile.  When they ask for an extension, it’s because they’ve been without power due to a hurricane, and they just got internet access back at the local coffee shop. Or they were unable to write over the weekend because they were dining out at the local restaurants they were recommending in a travel piece. Or they went out and bought a book about punctuation to help them step up their game.

Great writers always strive to be better.  When they get constructive criticism, they take it to heart, tuck it away, and figure out how to never make the same mistake again. They crave feedback and aim to please.  They are their own worst critics.

What do you think?  What would you say separates the great writers from the good writers? Leave me a comment!

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(QualityGal) Graywolf, Guy Kawasaki, and Paid Links Rules that Can’t Be Enforced

Monday, September 15th, 2008

As I was leaving a comment on Graywolf’s post about Guy Kawasaki and Link Payola, I realized I had more than a few words to say on the matter.

Google’s policy on paid links is impossible to enforce. Or at least it’s impossible to enforce fairly and consistently.

If I review an amazing product that was given to me for the purpose of reviewing it, does it make my review any less valuable? Any less relevant? No, of course not.

If someone gives me money to review their website – and let’s face it, just linking to someone is a form of review because you always check out a site before you link to it – it’s no different. As long as I’m not misrepresenting the site I’m linking to, I don’t see the harm.

There are billions of web pages online, and sometimes it takes a little motivation to get someone to look at and link to one of those pages. Money can be the motivation. Or a free product or service. And people need the motivation, because little sites won’t get recognized without someone linking to them.  The search engines will ignore them if no one links to them, but no one can link to them unless they can be found in a web search. Catch-22?

I think that Google should take the cue from Yahoo, who doesn’t care if a link is paid or not, as long as it has value for the user. Because seriously? If I’m looking for product reviews, I don’t care if the person reviewing it got the item for free, as long as they’re being honest and upfront about everything. As long as it lists pros and cons, that review is valuable to me, and I don’t want Google removing it from my search results just because it was paid for.

And if I’m looking for health information, and I follow a link to a helpful health website from another helpful health website, I would likely neither know nor care if the originating website had gotten some form of monetary compensation for placing the link.  If it helps me, that’s all I care about. But if Google’s going to penalize people for placing paid links, I might not be able to find either one of the helpful health websites in my web search. And for what?

If Google is really all about serving user intent, they need to focus more on worrying about their users.  Otherwise, this is all about AdWords. AdWords and AdSense provide relevant contextual paid links for many Webmasters out there.  The paid links they’re penalizing are really only cutting out Google as the middleman – and that doesn’t hurt anyone, except perhaps Google’s profit margin.

But back to Graywolf and Guy Kawasaki.  I don’t think Guy has done anything wrong, and I know that Graywolf doesn’t think that Guy has done anything wrong either. He’s just pointing out the flaws in the paid link penalties Google is handing out.  In the end, I hope Guy doesn’t get penalized; I hope the penalties disappear. And I’m not saying this because of Jim and his elite team of link ninjas.  I’m saying this as an Internet user who only wants access to the best information – whether the person providing the access has been paid for it or not.

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(QualityGal) We Build Pages opens Content Creation Services to clients again

Thursday, September 11th, 2008

For several months, our Content Creation Services have been closed to clients.  When my predecessor left the company to move across the country, the "Sorry…" notice appeared to let clients know that the service was no longer available.  When I started, it was up in the air as to whether or not we would offer Content Creation to clients again.

But now, We Build Pages has once again opened its doors to clients who need content.

I’ve got a team of writers who produce quality content.  I’ll accept nothing less.  I’ve got a smaller team of editors who make sure that everything is top quality.

We can take on large projects or small. We offer volume discounts for large projects.  (Large projects also keep my writers busy, which makes them happy!)

 

If you’re looking for linkbait, we can create that for you, too. (* Note: We can write linkbait pieces for you, but we do not promote them.)

 

So if you need content and want to help keep my writers and me busy,  drop by our shiny new Content Creation page and let me know what we can do for you!

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(QualityGal) Dear SEO Spammers, Please Do Your Homework

Monday, September 8th, 2008

Dear SEO Spammers,

If you are going to send out emails for your SEO services to get websites to rank on Google and Yahoo, don’t pick a website that is noindexed. (How did you even find it? Oh wait, that’s right. Google indexed it anyways.)

Assuming I did want this site (not the site I use for my writers) to rank on the search engines, what do you think about this sales pitch?

Dear Business Owner,

75% of POTENTIAL CUSTOMERS searching the Internet will never find your web site unless you’re on the first page of Google, Yahoo, or MSN. If I could get as much as 4 times more INTERNET traffic to your website by promoting you to the top of the search engines would you be interested?

Our company is consistently on the first page when you search on Google for our primary search term "SEO Company". We would like to do the same for your Company’s website so you can rank for your main keyword terms as well? All of our techniques use the most ethical "white hat" Search Engine Optimization methods that will not get your website banned or penalized.

This search engine optimization program includes:
• No upfront fees
• A month to month program (no long term contracts)
• Guaranteed increase in traffic

Simply reply to this email and I would be delighted to send you a custom proposal
_________________________________________________________

Warm Regards,
Ron
[Jim removed address for them]
_________________________________________________________

P.S. This is an advertisement and a promotional mail strictly on the guidelines of CAN-SPAM act of 2007 . We have clearly mentioned the source mail-id of this mail, also clearly mentioned the subject lines and they are in no way misleading in any form. We have found your mail address through our own efforts on the web search and not through any illegal way. If you find this mail unsolicited, please reply with "Remove" in the subject line and we will take care that you do not receive any further promotional mail.

*giggle*

He never mentioned the name of his high ranking SEO Company. [Jim edited this part too ...But the company has quite the bad reputation when I searched there name online]

The red flags abound.

I wonder if anyone has actually "hired" him.

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(QualityGal) I’ll pick Jim Boykin for the Block

Monday, September 8th, 2008

Not sure if Jim’s seen it yet, but he’s part of the newest game show: SEO Squares. I love that he’s the only one without a speech bubble.

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(QualityGal) All I Really Needed to Know About Internet Marketing I Learned In Preschool

Wednesday, September 3rd, 2008

My son starts preschool tomorrow. Aside from staying home from the office tomorrow and becoming a basket case (my baby is growing up!) it got me thinking. My son loves to watch Noggin, and they have some amusing promos based on this: Noggin is like preschool on TV. Don’t you wish life was more like preschool?

Why yes, I do wish life was more like preschool. Thinking about it, Internet Marketing is part of my life now, and it does share some similarities with lessons learned in preschool…

Everything is a learning experience.

In preschool, even playtime is learning time.  Playing on the playground lets kids work on their gross motor skills and social skills.  In Internet Marketing, we never stop learning, either.  While keeping up with the latest webmaster guidelines may not be very fun and exciting, keeping connected via social networks like Twitter makes education more fun. While messaging on Twitter may seem like goofing off sometimes, there is educational value in many of the conversations there. Reading and writing blog posts keeps everyone up to date on what is happening in the industry, much like circle time in preschool.

Share.

In preschool, kids have to learn to share - something that many of them likely never had to do before, especially if they lack siblings.  It may cause tears from time to time, but it eventually gets easier.  It’s a little trickier in the field of Internet Marketing, as no one wants to give away their trade secrets, but if no one shared anything, we’d never be able to improve – individually, or as an industry.  Sharing bits and pieces of knowledge helps spark new ideas.  Even something as simple as linking out from blog posts is a form of sharing, as it encourages the sharing of both ideas and attention.

Snack time is an important part of the day.

In preschool, kids learn to sit down and relax for a little while as they enjoying healthy snacks.  In Internet Marketing, we appreciate the value of a little snack break, too.  At least in the We Build Pages office, we get free ice cream – whether we’re designers, content managers, link ninjas, or newly acquired superstars like Pat Sexton.  (One of the programmers helped himself to some before 10:00 am yesterday.)  We also celebrate birthdays with cake or other goodies.  Snacks are good for staff morale and motivation.

Arts and Crafts are important.

In preschool, arts and crafts are more a part of the lesson plans than they are in grade school, when they are considered an optional form of enrichment.  In Internet Marketing, creativity is a job requirement.  You need to experiment in order to find out what works and what doesn’t work, cobbling together your marketing plan from all of the tools you have available.  While you may not be working with pipe cleaners, cotton balls, paste, and construction paper, it’s still up to you to figure out the best way to put together the resources you have available to you.

Reading is fundamental.

This goes with along with the "never stop learning" part above.  In preschool, story time is crucial for helping kids pick up valuable literacy skills that they may or may not be learning at home.  In Internet Marketing, you have to read to stay competitive.  If you aren’t reading what others are putting out there, you’re going to miss out on some valuable information – and that could cost you both your money and your reputation.

Follow the rules.

In preschool, you have to listen to what the teacher says, or you’ll find yourself sitting in time out.  In Internet Marketing, like it or not, you have to play by the rules set by the entities that send you the traffic.  Oh sure, you can disagree with The Goog’s policies – you can even complain loudly about them – but at the end of the day, if you don’t follow the rules, they may decide to stop sending you traffic by means of a penalty.  Maybe the complaining will lead to a policy change eventually, but don’t hold your breath.  Of course, if you don’t care about Google traffic, then you don’t have to listen to Google.  But if you want to play in their house, you have to play by their rules.  The time out corner can be a quiet, lonely place to be.

In the end…

I left out the part about playing well with others, because that seems to be something our industry is struggling with on a daily basis.  Can you think of any other ways that Internet Marketing is like preschool?  I’d love to hear them.

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(QualityGal) Keyword-Rich Domain Names and Sites That Don’t Suck

Thursday, August 21st, 2008

Kurt Krejny of Fathom SEO is causing a bit of a ruckus on Sphinn with his piece about Domain Name Gaming. Basically, he’s irritated with keyword-rich domain names being bought up and filled with useless content that ranks well. I have to agree. What’s the controversy?

First, johnandrews commented that Kurt’s argument is "naive and uninformed." I made a comment about human reviewers to which SpostareDuro replied, "Terrific resolve… in theory."

I’d like to expand upon my argument.

We all know what these keyword-happy domains look like. I’m sure a good number of people reading this have created some. (In the name of experimentation, of course.) And we all know that, while the keywords rock the AdSense and bring in loads of cash, the people who visit these sites are not quite happy with the content they find. That’s why they click on the ads, of course, which is why they’re created so poorly in the first place.

But if we look at these sites with our user hats on instead of our SEO hats, it’s not a pretty picture. They fail at meeting user intent. Hard. And while they may rank well for a while, human reviewers could flatten them in no time.

Kurt encouraged his readers to submit a Spam Report to Google whenever they come across these sucky keyword sites. (Most likely because we want to compete with them, of course.) Commenter berto pointed out that these sites don’t fit the strict definition of spam as set out by the search engines.

Submitting a spam report could still help, even if the search engines don’t kick the sites to the curb for spamming. Why? Because human eyeballs still need to evaluate the spam report, and human reviewers would likely end up demoting sites that aren’t kicked out of the index.

Not convinced? Let’s take Google for example. Google utilizes human reviewers. Now I don’t know how different sites end up getting reviewed, but it would make sense that spam reports would kick up various URLs for them to look at. So if you submit a spam report, and the reviewer determines that the site doesn’t meet the Google definition of spam, that’s not the only thing they’re going to look at.

No, the human reviewer is going to look at the site that you already know is useless, and they are going to recognize that it isn’t "useful." It may have some relevance, if it’s able to dodge the spam label, but being bumped off the "useful" peg should leave room for good results to rank.

And that’s where you come in, with your site that is ready to rank competitively for the keyword that the sucky site formerly dominated. With useful information that meets user intent instead of copying and pasting important keywords into a generic template that uses many words to say nothing. Pay someone to write that useful content.  You paid for the domain; this is just another part of the investment, or else you’re throwing your money away.

That’s one reason I have my job: to create content that both helps boost SERP rank and provides value to the user. So my advice may seem a bit self-serving…

But it also helps you. Because your sucky keyword site may be raking in traffic and ad revenue now, but it’s only a matter of time before one of your competitors hits the spam report button and outranks you with actual content. I will begrudgingly admit that sucky content can serve as a placeholder while quality content is generated, but using it that way is a gamble and a race against time – can you replace the crap with something of substance before your site makes it to human review?

Holes in my argument: Maybe the spam report doesn’t automatically kick a site into the queue for human review. Maybe the human reviewer(s) will disagree with you on the value of the site. Maybe the human reviewer(s) will agree with you, but their evaluation has no real effect on the rankings. Maybe you can fly under the radar and not get caught. BUT… are those risks you’re willing to take?

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