06 Sep 2006

Web Based Email Solutions – Seeking Help.

I’ve been using yahoo’s email since 1999, but it’s time for a change.

Today also one of my employees got their yahoo account turned off. The worst that person was doing was emailing up to 40 people per day asking people if they’ll sell us advertising space (all this is done by hand….really nothing spammy about it).

I’ve looked into Gmail a few times, but I don’t like that they don’t have folders….I’ve enjoyed using the fast yahoo email service (not the yahoo beta email that’s slower than…crap). With the Classic yahoo email, I can go into the inbox, and move items to folders in 2 clicks and then I’m on to the next message….compared to gmail that takes 4 clicks and sends me back to the inbox after 4 clicks.

I spend hours each day in my mail, so clicks and waiting for pages to load costs me time.

I want web based email so that I can see all my email from home or work or the road.

What email service do you use? Why? Any recommendations for us?

Comments

  1. jarrodhunt September 6, 2006 at 4:28 PM

    Jim,

    We use a Hosted Exchange Server for all of our mail. We use a company called mailstreet but there are others such as interland etc..

    If your anti MS then its probably not the route to go but for business its great. Calanders, Tasks, Web Access, Same Email on all computers (if you have multiple computers). They also have really good virus and spam filters.

    One Caveat. It costs money. We pay $10 per account per month, but it has been worth every penny for the extra security and the added business productivity tools. We collaborate a lot via meeting requests and tasks.

  2. Susan September 6, 2006 at 4:28 PM

    I use Gmail and I love it. It’s really easy to find messages without having to go through tons of folders.

    And if you love folders, you can use labels, which is basically the same thing and groups your messages. The only down side is that you can’t “sublabel” like subfolders in outlook. O

    Other than that, I really think Gmail is the best web based email application around.

  3. Jon Henshaw September 6, 2006 at 5:19 PM

    I agree with Susan, Gmail really is awesome. And labels basically do the same thing as folders. To me Gmail is superior to any of the webmail services out there, and I prefer it over client based programs like Mail.app.

  4. Dimitris September 6, 2006 at 5:37 PM

    Maybe you should look for some IMAP paid solution. Obviously not web based but if I understand correctly how it works, you can use it easily from different locations with no problem.

  5. Mike Empuria September 6, 2006 at 5:44 PM

    I’d go with Gmail as well for the reasons already mentioned. I’ll send you an invite, even though one isn’t needed any more.

  6. SoloSEO September 6, 2006 at 5:50 PM

    Gmail, or find an IMAP email solution.

  7. Jim Boykin September 6, 2006 at 5:54 PM

    Thanks guys….I actually already own several gmail accounts….including “pagerank” and “InternetMarketing” (cool eh?).
    I’ve used the labels….that’s what I was refering to with the “4 clicks” thing above….it takes 4 clicks to get an email out of my inbox…and then I’m back at the main “in box”….with yahoo it’s 2 clicks and I’m into the next message (as opposed to being back at the inbox)…basically yahoo saves me a few seconds (saves me 3 clicks for each email)…maybe I’m being too fussy on the saving seconds…or fractions of seconds…but it does add up. I get a few hundred emails a day and I prob spend a few hours each day in my email (2-3 hours)…so saving clicks saves me time…Still looks like gmail is the “best” solution.

  8. Jason September 6, 2006 at 7:47 PM

    Thanks for the email addresses jim. I’ll be sure my advertisers get in touch with you shortly. :)

    Seriously, check out what TUCOWS is doing with Kiko: http://www.tucowsblog.com/blog/_archives/2006/9/5/2297315.html
    http://domaindirect.weblog.info/2006/09/welcome_kiko_su.html

    I don’t know anything about their email services, but if they’re mashing Kiko into it, they’ve got to be pretty serious. (I assume it is web-based email for domains if Kiko is an add-on.)

  9. graywolf September 6, 2006 at 8:01 PM

    I’d like to hear about how people organize there email and keep things separate. For example I have my GW account, then I have mgray@companyname.com, and I have info@companyname.com that serves as a catch all for all of the other 100 or so domains I have active, all of my hosting, advertising, affiliate programs.

    The info@ accounts gets the most spam since it catches email from everywhere else, but it also is the most important since all of communication to and from people I do business comes through it.

    How do you manage multiple accounts with one web interface? I know Gmail does it but the way they format the header comes through in a completely stupid way for everyone using outlook. I’d love to move to a web based solution to but can’t find something that solves all of my problems.

  10. jarrodhunt September 6, 2006 at 8:24 PM

    Guys,

    I hate to play the devils advocate, but I seriously think twice about using companies who use free email services for business email. I snicker every time I see a proffesional business email me from a free web account. My first thought is always “Why are they not using their own domain for email?” … “Do they have something to hide?”

    Not to mention, when you send out dozens of emails a day, the branding you get by using your own domain.

    Of course, if we are talking about emails for personal reasons, for hiding your true identity, or for catch-alls thats another story.

    Jim, as for creating an email account to solicit websites for advertising, we create another domain, put up a simple site, and then use that. This seems to work much better then free email accounts.

  11. Peter September 6, 2006 at 8:36 PM

    save the laughing for later, but you could be a guinea pig for AOL’s newish AIM email service.. http://www.aim.com/fun/mail/ .

  12. Peter September 6, 2006 at 9:02 PM

    you might want to use the keyboard shortcuts with gmail. http://mail.google.com/support/bin/answer.py?answer=6594

    If you get it down you would only have to use 1 click to select the label.

    Plus I think gmail loads screens faster the yahoo, so there is a time savings there.

  13. Sucker September 6, 2006 at 11:28 PM

    I’d have to go with Gmail… I spend hours a day on email too and I think it’s great. I’ve basically stopped using my Yahoo account since…

  14. IncrediBILL September 7, 2006 at 2:08 AM

    I use web-based email but it’s on my own server as I don’t like big brother archiving and snooping in my email.

    If you buy a few junk domains most ISPs provide web-based email as part of the package, even for the rock bottom accounts and it’s way faster than Yahoo’s email service.

    Then your little hand-spammers can use your domain “HAND-SENT-EMAIL- NOT-AUTO-SPAM.COM” and people will understand….

    ….not

    ROFLMAO, sorry Jim, just couldn’t help it.

  15. IncrediBILL September 7, 2006 at 2:09 AM

    One caveat, I do use yahoo mail for chit-chatting with SEO types that I don’t want to know my domain names LOL

  16. Bob** September 7, 2006 at 4:13 AM

    I like Yahoomail too better than Gmail.

    Getting your mails blocked?
    Itry emailreach.com

    **Jim edited your name to Bob and removed your link in your name and in your post…but left the rest of the post…normally I’d delete the whole thing….fyi, people’s names are not “keyword keyword”…**

  17. Ethan September 7, 2006 at 8:52 AM

    Webmail.us is over the top!

  18. SEOsnafu September 7, 2006 at 9:54 AM

    I heard electricmail is good. Maybe your host has something preinstalled?

  19. e-mailclient September 7, 2006 at 10:12 AM

    That to say. Yahoo always on a height. I fully with you agree to the account of the spent time on mail!

  20. Brett September 7, 2006 at 10:37 AM

    Hey Jim… my company uses IMail by Ipswitch. I would also check out Smatermail by Smatertools. Both are programs you have to buy.

  21. Peter September 7, 2006 at 10:53 AM

    Please stay away from webmail.us its way too slow. I can put in my password and then hit login…. open a new tab and open gmail, login and start reading a new email… and webmail.us is still logging in. Its that slow!

  22. Gilad.G September 7, 2006 at 11:54 AM

    I’ve been in the same boat just a month ago, looking to dump Y!mail for something more private and reliable.

    I went with a hosted exchange by 4smartphone.com. I run Outlook locally (free copy w. account) and the web interface remotely. Contacts, calendars, shared folders, the whole shebang. Very satisfied.

  23. graywolf September 7, 2006 at 1:29 PM

    Gilad could you drop me an email I have a question or two about 4smartphone graywolf [at] wolf-howl [dot] com

  24. Dustin September 7, 2006 at 2:40 PM

    With Gmail’s search feature, I don’t see why you need to use labels. Clutter at will; you can find it all later through search. And with the space they give you, you really don’t need to delete anything. That and managing all your email addresses through a web-based client doesn’t get any better. Then you have live chat in Gmail, the best spam filter on the block; you can read RSS feeds in the Web Clips section; then there’s threading and you can even pop your email if you’re so inclined. The list goes on and on.

  25. Jim Boykin September 7, 2006 at 6:15 PM

    I think I’m going to test out a service by intermedia.net. I’ve heard a lot of good things about this company and I think that having all the employees emails under 1 main managed account might be the solution I’m seeking…something a bit more robust.
    This is the email hosting plan I’ll be trying….if that’s not my solution we’ll be moving to gmail next.

  26. jarrodhunt September 7, 2006 at 6:50 PM

    Jim, Intermedia is the company I was referring to in my original post, not interland. We were actually planning on switching to them from mailstreet at one time, but never got around to it. Mailstreet is great, but intermedia looked to have better management controls.

    If it works out let me know.

    The only other thing I wish these guys would offer is an Email Response Management system for monitoring employees emails. Such as what emailtopia offers http://www.emailtopia.com/products/rm/overview.asp .. Unfortunatly they only offer it for Imap based systems.

    If anyone comes accross an ERM solution for Exchange, I would love to hear about it.

  27. Pierre September 8, 2006 at 10:31 PM

    Hi Jim

    Two tips:

    1. Forward the catch-all to a Gmail address. Gmail does a great job at filtering out the spam. I use this and it works a real treat.

    2. Turn on the Gmail keyboard shortcuts as suggested above. Once you get the hang of them, you’ll be flying through your email.

    Pierre

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